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Returns Made Simple
Not quite what you were looking for? No problem at all. At Negozioitaliano.com, we stand by the quality of our collection and the happiness of our community. Your satisfaction is our priority, and we’re here to make sure your experience is nothing short of exceptional.
That’s why we offer a 30-day hassle-free return policy with no RMA (Return Authorization) required. If for any reason you aren’t satisfied, just send it back. We will gladly exchange it for another piece or issue a full refund* upon receipt.
How to Return or Exchange
Please follow these three simple steps:
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Pack it up: Carefully repack the item(s) in their original packaging.
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Include your info: Enclose a copy of your Packing Slip or Order Receipt, along with a quick note letting us know the reason for the return and if you’d prefer a replacement or a refund.
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Ship it back: For your protection, please return your package fully insured via UPS, FedEx, or USPS to:
Negozio Italiano 1874 Johns Drive Glenview, IL 60025
Note: Please keep your shipping receipt! We cannot be responsible for returns that are lost or damaged in transit.
The Fine Print
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Processing Time: Please allow approximately 2 weeks for your refund to be processed.
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Shipping Fees: *S&H costs are non-refundable.
Damaged Shipments
If your order arrives damaged, please let us know within 5 days of delivery. We will handle the insurance claim and get a replacement sent out to you right away!
We’re Here to Help
Need a hand? Reach out to our friendly team:
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Phone: (815) 576-3004
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Email: info@negozioitaliano.com
